The Ghana Water Company Limited
(GWCL) has introduced a new billing and payment system with effect from
June 1, management has announced.
The new system will be piloted in the
Tema Region of the Company, according to a release, and then later
scaled up to cover the entire country “upon successful implementation”.
A release on Sunday, June 5 explained
that by the new system, meter readers will be capturing customer
consumption data with a hand-held android device equipped with a
software which already has customers’ data.
“The system will calculate customer’s
water consumption and automatically send them their corresponding bill
via text message (SMS) and/or e-mail,” the release said.
“Customers are therefore required to
make available to GWCL, two reliable cell phone numbers each and email
addresses if possible, to receive their bills,” it urged.
‘Ghana Water’ payment scratch cards
Once alerts on bills are received,
customers will have to make prompt payments by purchasing ‘Ghana Water’
scratch cards from customer service points or any authorized vendor.
“Disconnection teams have been setup to
disconnect ALL customers who default in paying their bills promptly,”
the release warned.
It also said a GPS-monitoring system has been put in place to check all malpractices against the Company.
Source:
By Emmanuel Kwame Amoh|tv3network.com|Ghana
Twitter: @kwame_amoh
